Terms & Conditions

Booking Terms and Conditions

All Prices Quoted include full English Breakfast

To secure a booking we ask for a deposit of the first nights accommodation or 20% what ever the greater. Full payment is due on the day of arrival. Payment can be made by cash, debit or credit cards. (credit cards will be charged a 2%surcharge).In the event of a cancellation, deposit will be refunded (minus a £10.00 administration charge) provided 28 days notice is given.  Cheques only accepted if paid in advance, at least 10 days before arrival..

If less than 28 days notice is given for a cancellation, the deposit will only be refunded if the room is re-let for the full duration of the booking. A £10.00 administration charge will still apply in all cases. No shows, or earlier departure will occur 100% charge of booking.

Rooms are available from 2pm on day of arrival, in some cases it is possible to leave your luggage and check in earlier, please contact us direct. Guests are asked to vacate rooms on departure day by 10.30am.

The Westgate is 100% no smoking and we operate a strict no smoking policy inside the building. Guests who fail to adhere to it will be subjected to a £50.00 cleaning surcharge, and a possible loss of earnings charge.

We do not accept single sex groups, hen or stag night bookings, group bookings need to be arranged and booked direct with us. If bookings are made of this nature without prior agreement, the booking will be cancelled without refund.

The Westgate does not accept children under 5 years of age, I am afraid we do not have the facilities for them.  Children prices 5- 12 years are half the adult price, when sharing a room with 2 full paying persons, children over 12 years will be charged the full adult price.

We do not accept animals.  Except service animals.

Please note all bookings constitute a legally binding contract.

We strongly recommend that guests purchase travel insurance.